Return Policy

At Bedroom Furniture, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a hassle-free return policy.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Items not eligible for return: Custom-made furniture, items showing signs of damage due to misuse, or items returned after 30 days of delivery.

Initiating a Return

  1. Contact Us: Before returning your item, please contact our customer service team at [email protected] or call us at 403.266.9836 to obtain a Return Merchandise Authorization (RMA) number. This number is crucial for processing your return.
  2. Packaging: Carefully repackage the item in its original packaging, if possible. Ensure it's adequately protected to prevent damage during transit.
  3. Shipping: Ship the item back to us using a trackable shipping method. You are responsible for the return shipping costs unless the return is due to our error (e.g., damaged or incorrect item received). Keep your tracking number for your records.
  4. RMA Number: Clearly write your RMA number on the outside of the package.

Refunds

Once we receive and inspect your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Refunds for damaged or incorrect items: If you received a damaged or incorrect item, we will cover the return shipping costs and process your refund or replacement as quickly as possible. Please provide photographic evidence of the damage or error when contacting us.

Shipping Address for Returns

Please ship your return to:

Bedroom Furniture
967 Anne Turnpike
Farmington Hills, Indiana, United States

Contact Us

If you have any questions regarding our return policy, please don't hesitate to contact us:

Email: [email protected]
Phone: 403.266.9836

Please note: This return policy is subject to change. Please check this page for the most up-to-date information.